We only charge the absolute minimum cost from carrier. And we get cool discounts that we pass directly along. No handling fees, we cover the cost of our packaging at a loss.
We're not satisfied until you are!
For the absolute smallest to the biggest problems, let us know early so that we can make it right as quickly as possible.
deals@thejunkguru.ca is a good contact, as is messaging our Facebook page @TheJunkGuru
Lightning Fast Support Response Times!
If the owner is awake, you will get sub 30 minute responses, generally. Otherwise, it may be a 12-14hr delay. This applies 24x7x365. As we grow, will likely hire a small Support Team to increase timezone coverage, decrease response times, and lower time to resolution.
Secure payments via a wide array of providers
Would you like to pay with a method we don't have listed? Let us know! We're generally down for anything that has reasonable fees, security and can protect both buyer and seller to a reasonable degree
